Unlocking the Secrets to an Outstanding Commerce Operation

E-commerce usage has exploded in the past year, accelerating the growth of several key digital trends. One of these emerging trends in the elevated expectation for a seamless, omnichannel customer experience. Today, B2B buyers expect the same frictionless, easy-to-navigate shopping journey when they make purchases for their business that they have when they’re buying for themselves as consumers. These changes are having a dramatic impact on the way businesses should start thinking about B2B transactions. Fast, efficient tax calculation is an essential part of ensuring seamless, B2C-like experiences.

Download this e-book to discover:

What B2B buyers expect as they research and transact purchases
Key challenges to delivering a better B2B customer experience
What’s currently causing the gap in customer experience
How you can create great B2B buying experiences by leveraging a powerful e-commerce platform like Salesforce Commerce cloud with a tax technology

Whitepaper

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