The Business Value of AIOps-Driven Network Management

Although many IT organizations recognize the potential value of applying AIOps to network management, only 36% are fully confident in their ability to evaluate the AIOps technology. As a network operations manager with a $10 billion high-technology manufacturer recently told EMA, “I would say we are average at best, ill-equipped at worst [for evaluating AIOps]. We have to be able to understand whether it’s reliable and its conclusions are correct. I need a reliable measurement of accuracy.” How can you evaluate the technology? Here are a few steps you should take.

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