Say Goodbye to Agent Notes Forever with Enlighten AutoSummary

Reduce costly after call manual work and extended hold time with the power of AI.
Are your agents writing manual summaries after every interaction? Just one minute of time spent on a single summary for millions of interactions can cost you millions. And they are often inaccurate, leaving the next agent without a clear idea of how to move forward.

Get fast and accurate agent notes on all interactions with purpose-built AI. Eliminate tedious note-taking and provide better context to the next agent in the customer journey.

Learn how you can:

• Reduce Costs - Decrease ACW and AHT
• Increase Accuracy - Consistent, data-driven next steps
• Improve Productivity - Agents focus on the customer, not note-taking
• Increase CX - Provides context to the next agent
• Reduce Agent Frustration - Eliminate the busy work

Whitepaper

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