IDC Report

IDC: How Slack adds value for every department in your organisation

In this study, IDC measures the value of Slack across marketing, sales, HR, customer support and engineering. What business value does Slack drive, and how does that take shape across different roles within an organisation?

To find out, IDC interviewed organisations spanning five countries and 11 industries and ranging from a couple of dozen employees to more than 10,000. The observed data provided insights into how the adoption of Slack added value to members of the sales, engineering, HR, marketing and customer support teams.

Download the IDC report to see the findings, organised by role.

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