Building better-connected healthcare

Evolving global healthcare for changing societies

The true measure of any system is how it copes under periods of stress. For organizations delivering healthcare and related services, the pandemic provided the ultimate test. The heroic efforts of many in these fields has rightfully been celebrated, yet the global experience has also highlighted some crucial areas for improvement if healthcare systems are to be resilient in the face of future pressures.

As a backdrop to the present challenges, we live in a markedly different society today than that of pre-COVID-19. Work, commerce and social interactions are just some of the areas that have been changed forever. The digital nature of today’s society has brought new expectations and behaviors that filter through different parts of our lives, influencing how individuals interact with businesses and service providers.

On top of that, we’re already seeing some of the impact of major demographic change as societies get older and people live longer. By 2050, one in six people in the world will be 65 years or older. Without a strategy to deal with this change and offer care through the most appropriate setting, health services will be put under enormous pressure.