Solution in Focus: Khoros

Looking for an easier way to empower your contact center leaders and marketers and take your customer experience to the next level? Khoros delivers efficient and effective omnichannel engagement the right way, through a unified platform that helps you eliminate a cumbersome (not to mention expensive) patchwork of tools. Join Lans Crauer, Senior Business Value Consultant at Khoros, for an in-depth conversation about how Khoros enables organizations to ingest, normalize, and analyze customer conversations across all channel, including Amazon Connect voice and chat.