2025 Gartner Voice of the Customer for Email Security
Based entirely on customer feedback, the 2025 Gartner® Peer Insights™ Voice of the Customer report helps security leaders identify email security platforms that exceed the market average for both axes (User Interest and Adoption, and Overall Experience).
When evaluating email security solutions, there’s no better source than the people who use them every day. The 2025 Gartner® Peer Insights™ Voice of the Customer report aggregates real-world feedback from IT and security professionals to help organizations evaluate their options based on authentic peer experiences.
This year, Abnormal AI has once again been recognized as a Customers’ Choice, a distinction given to vendors that exceed the market average in both Overall Experience and User Interest and Adoption.
For us, this recognition isn't just about scores—it reflects the trust customers place in Abnormal to protect their people, data, and infrastructure every day.
Access the full report to see:
- Why 99% of surveyed customers say they would recommend Abnormal.
- How Abnormal earned top scores in Overall Experience (4.8/5) out of 127 reviews as of March 2025, Product Capabilities (4.8/5), and Deployment Experience (4.9/5).
- What customers say about Abnormal's deployment and support experience.
- How the Voice of the Customer report adds peer-driven perspective to analyst research like the Magic Quadrant™.
We believe this recognition speaks to the value our platform delivers, and the trusted relationships we’ve built with security teams around the world.
Fill out the form to view the report.
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Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
This Abnormal content may contain forward-looking statements which reflect current beliefs and expectations. Actual results may differ materially. We undertake no obligation to update any forward-looking statements contained herein.
