Shopify Return Policy: How to Prevent Abuse Without Losing Customers

Stop return fraud while keeping real shoppers happy

Myth: Strict return policies damage CX. 

Reality: Thoughtful policies reduce abuse and drive loyalty.

Having a clear return policy is essential for retail merchants. It helps keep customers happy and protects your business from fraud and abuse. In ecommerce, returns are common, but a vague return policy can lead to many problems. Issues like wardrobing and serial returns can harm your profits. 

This article will help you create a Shopify return policy that balances good customer service with fraud prevention, including a sample policy and tips on modifying it.