Fighting First-Party Fraud on Shopify: What Every Merchant Should Know

First-party fraud is increasing on Shopify. Discover effective strategies to combat it.

According to the MRC’s 2024 Global Ecommerce Payments & Fraud Report, 48% of respondents identified refund and policy abuse as the greatest threat, while 45% cited first-party misuse. Additionally, 63% of the 1,100 surveyed merchants reported experiencing more first-party fraud than they did a year ago.

 In this article, we’ll explore: 

• What first-party fraud on Shopify is and its true cost for merchants  

• How return fraud is impacting Shopify merchants  

• Strategies for Shopify merchants to overcome first-party fraud 

• And more!