How Rainbow Shops Was Able to Reduce Chargebacks by 51% 

Rainbow Shops optimizes the customer experience while protecting against fraudulent chargebacks with Signifyd.

Rainbow’s checkout optimization initiative led them to re-platform to Shopify, a change that required a fraud provider with a stronger Shopify integration. Evaluating new solutions gave the retailer an opportunity to address gaps in their current fraud prevention strategy – such as fighting abusive chargebacks.

Download the case study to learn how Rainbow Shops leveraged Signifyd’s Chargeback solution to:  

• Increase their chargeback win rate to 50%
• Decrease overall chargebacks down by 51%
• Increase their order approval rate to 99.5%
• Alleviate their fraud team from the burden of manual review

“Signifyd is one of the few partners that we work with that we have the utmost confidence in. It’s a piece of the business we don’t think about because they do it so well, and they do it so well with so little input from us.”

-       David Cost, VP of Ecommerce & Digital Marketing, Rainbow Shops