Unsure how AI can help your Organization? Take the Customer Service Challenge

The watsonx Assistant Contact Center Challenge is an interactive gaming experience designed to showcase the value of applying AI to optimize the end-to-end customer journeys, resulting in greater customer and employee satisfaction and cost efficiency. Play the game to have fun, learn and experience automation that will take your customer service to the next level. Each experience level introduces key features of IBM's customer care offering, but the game narrative also includes the value of integrating Robotic Process Automation (RPA) and engaging experts from IBM Consulting, Expert Labs or Business Partners to accelerate the business impact.