IDC: Digital Transformation in the Era of AI Drives Interest in XaaS

The key focus in this era is on infusing artificial intelligence into every aspect of business, including revenue operations, customer and employee engagement, and product development and delivery. Evolved digital IT infrastructure is the foundation for this change. Delivering IT via an XaaS foundation harnesses the power of flexibility, speed, and ease of consumption, with an outcome AI-driven focus has begun to disrupt every facet of the IT industry.