Atlantic American chose EIS to accelerate its group voluntary benefits expansion. 

The case study discusses how Atlantic American Corporation (AAC), an insurance holding company, partnered with EIS Group to improve their customer experience by modernizing their technology and processes.

AAC was facing challenges with outdated systems and manual processes, resulting in inefficiencies and a poor customer experience. EIS Group helped AAC implement a new digital platform, including an online self-service portal and a mobile app, to provide customers with a seamless and convenient experience. The new platform also enabled AAC to streamline their operations and improve their data management capabilities. 

As a result of this partnership, AAC saw a significant increase in customer satisfaction and retention rates. Additionally, the company was able to achieve cost savings and greater efficiency through automation and digitization. 

The success of this project highlights the importance of leveraging technology to improve customer experience and streamline operations in the insurance industry.