The power of AI & Automation: Proactive IT
Using AI-powered intelligent workflows and IT automation tools gives executives the ability to improve business performance and deliver a competitive advantage. Combining prescriptive business rules with predictive models improves the customer and workforce experience, makes operations run more efficiently, and yields potentially higher ROI. This Data Story looks at how executives have high expectations for automation strategies to deliver results during the next three years. Connecting data across business operations and IT environments will be key to success.