Voice of the Customer for Enterprise Conversational AI Platforms

The “Voice of the Customer” is a document that applies a methodology to aggregated Gartner Peer Insights’ reviews in a market to provide an overall perspective for IT decision makers. Within the “Voice of the Customer,” Gartner Peer Insights recognizes the vendors that are the most highly rated by their customers through the Customers’ Choice distinction. Gartner Peer Insights is a free peer review and ratings platform designed for enterprise software and services decision makers.