Total Economic Impact™ of Salesforce Case Management for Government

Salesforce Case Management solutions delivered 104% ROI for government customers.

Discover potential cost savings and benefits with Salesforce. Looking to prove the value of your government technology investments? Dive into a new Forrester study, which shows how public sector organizations around the globe are achieving the following results with Salesforce.

Key findings include:

• 104% ROI over three years
• 70% reduction in call volumes through deflection to lower-cost channels
• 20% improvement in efficiency around administrative work
• Savings of $125,000 in annual licensing and maintenance costs per system