Empowering Employees and Organisations with Intelligent HR Technology

In HR, uses of intelligent technology – for example, artificial intelligence (AI) and machine learning (ML) – are becoming increasingly common. Whether it’s used to identify the right talent for employers, to provide targeted skills and learning recommendations for employees, or to leverage chatbots that improve service delivery across the organisation, HR is beginning to realise the significant value that intelligent technology can offer.

To help better understand the impact of intelligent technology on employees and organisations, the Growth & Insights team for SAP® SuccessFactors® solutions hosted interviews with 41 HR leaders from SAP customer organisations and conducted a survey of 1,378 employees from around the globe.

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