Ferrara: Sweetening Customer Engagement Through Direct Consumer Relationships

Ferrara: Sweetening Customer Engagement Through Direct Consumer Relationships

 

A confectioner’s research revealed that e-gaming aficionados love candy, specifically the Trolli brand. Now, instead of blasting-out marketing campaigns at large: discover how Ferrara is using new SAP Customer Experience technology to sift through mammoth amounts of data to accurately pinpoint specific sub-cultures of candy fans.