The Guide to Effective Client Communication: Expand Your Accounting Practice With New Revenue Streams

Great communication is paramount in every accounting firm between practice principals, accountants, clients and staff. We all know how to communicate, but doing this effectively takes skill. This is especially important in accounting, because explaining technical concepts to clients who may not have a financial background is at the heart of everything we do.

In this eBook, we explore techniques to ensure you are understood and heard, and so are your clients, in every engagement.

Here’s a summary of what we’ll cover:

• What is effective communication and why is it important?
• Understanding your clients’ communication needs.
• Standout communication strategies.
• Explaining numbers and complex ideas without jargon.
• How to improve your communication skills.