Connected Shoppers Report
Connected Shoppers Report
Salesforce surveyed 2,400 shoppers and 1,125 retail leaders to learn about the consumer shopping trends shaping the industry.
Discover:
- How digital experiences and tools are changing brick-and-mortar shopping
- How retailers plan to use data to engage shoppers
- Why customer service is the unsung hero of loyalty
Want a sneak peek? Check out some key insights in the interactive dashboards below.
About the sponsor:
Salesforce is the customer company. Salesforce empowers companies of every size and industry to connect with their customers through the power of AI + data + CRM. Customer 360, the complete suite of products, unites your sales, service, marketing, commerce, and IT teams with a single, shared view of customer information, so that your company can become a customer company, too. For more information, visit: www.salesforce.com/au.
