A+ Student Experience

Other industries call it customer service or customer care. But in higher education, it’s not about satisfied customers, it’s about happy students.

Make sure every interaction between your students and your institution is positive—because a social feed full of angry comments or an inbox full of raging DMs is not a vibe. Read this guide to discover everything you need to know to keep students happy, engaged, and singing your school’s praises on social media.

What you’ll learn:

• 12 tips to keep students satisfied on social media
• What your students actually expect from you on social
• How to manage student experience on social with useful tools