THE ENGAGEMENT BANKING REVOLUTION
Five crucial decisions: how to successfully start your Engagement Banking Revolution
By Heide Custers
Digital Transformation Director, Backbase
How a bank begins its transformation is key to realising the promise - and avoiding the perils - of the Engagement Banking journey. To form the bedrock of the transformation, there are five ‘DNA-aligned’ decisions that a transformation leader must make within the first 90 days.
Heidi provides you with the actionable insights and blueprints to make those decisions. She explains how to navigate the blind spots, so they don’t derail you, and shows how to showcase your successes throughout your journey.