The Business of Software Report: Uncovering the Knowledge Gap

"Poorly chosen metrics can negatively impact developer productivity and can hold organizations back from success. CircleCI’s research shows the criticality of well-aligned metrics to an organization’s software delivery and CI/CD practices overall.” — Rachel Stephens, Senior Industry Analyst, Redmonk

After surveying over 2,000 business leaders in the US and the UK across 12 different industries, this report found that:

• Leaders are relying on ineffective metrics: While software is a driver of business value, the knowledge gap between leaders and their developer teams is holding back growth.
• Lack of innovation comes with a cost:Ineffective software metrics are costing companies up to $126M in lost revenue per year.
• Companies are on different digital transformation journeys: But many businesses are in a good position to reach their potential by focusing on and adopting CI/CD.