IDC MarketScape: Worldwide SaaS and Cloud-Enabled Utilities EAM Applications 2021 Vendor Assessment 

Even with several years of progress in deploying and improving EAM software, asset-intensive industries including utilities still have plenty of opportunities to automate manual tasks ... The conditions created by the COVID-19 pandemic have forced organizations worldwide to shift to more remote, contactless, and virtual methods to observe, inspect, maintain, and optimize complex assets. Digitally enhanced enterprises need next-level EAM to survive the future.