Category: Customer Relationship Management

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Voice of the Customer for Enterprise Conversational AI Platforms

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TrustRadius: IBM Turbonomic Market Report

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HFS: Supply Chain Services, 2023

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The future of HR and talent in the age of generative AI

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Data governance for data-driven organizations

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Watson Assistant: Customer Experience

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The Total Economic Impact™ Of IBM FlashSystem

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IDC – Implementing Sustainable Storage Infrastructure

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The 5 pillars of personalization at scale

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Let’s rethink IT DevOps

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Observability vs. Monitoring: What’s the Difference?

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HFS Horizons Report: Cloud Native Transformation 2022